Company
Contact Sneek
Email [email protected] for account help, privacy requests, product questions and reports. You can also message +91 78426 66378 on WhatsApp (messages only, no calls).
Last updated 25 October 2026
Contact channels
Email [email protected] or message +91 78426 66378 on WhatsApp. WhatsApp is for messages only, no calls.
WhatsApp only, no callsGrievance officer
Sujay is the Grievance Officer. Choose Privacy request and Grievance in the form below. We aim to acknowledge grievances within 24 hours and resolve them within 15 days.
Account and service help
Contact us with your organization name, app name, contact email, and a short description of the issue.
Contact usPrivacy and deletion requests
For privacy or account deletion requests, include the email address or mobile number connected to the account. Account deletion instructions are also available at /delete-account.
Security reports
If you believe you found a security issue, contact us with enough detail to reproduce it. Do not access data that is not yours, and do not publicly disclose the issue until we have had a reasonable chance to respond.
Response expectations
We prioritize account access, security, privacy, and production-impacting service issues first. Non-urgent product questions are handled after critical requests.
Send a request or report
Do not include passwords or one-time codes. We aim to acknowledge grievances within 24 hours and resolve them within 15 days. Contact records are retained for 365 days after resolution unless subject to a legal hold.